Tuesday, December 20, 2011

Does anyone know what this means? Please read regarding my Discount Tire Warranty.?

Hi I purchased extra "New Tires - Mileage Warranty" at Discount Tire on my tires a year ago and they have already worn down i.e. the metal is showing. I was reading the repair, refund, or replacement certificate and it states the following: "In addition to the warranties above, every mileage warranted passenger, SUV or Light truck tire is warranted to the original purchaser for the specified number of mils of tread wear and against normal road hazards for the same mileage (if applicable). If our examination shows that the tire covered by this warranty has worn down to its tread indicators before giving the specified number of miles of non-commercial service on the passenger, SUB or Light truck on which it was installed, it will be replaced on a pro-rata mileage basis."





What da heck does this mean, that they will replace my tire if it is worn through the thread and its only been a year and I have only driven 30,000 when the warranty states 80,000 miles. I am so confused! Please help me. Ive already called and they keep asking me just to come in, but I just want to be prepared. I don't want to be lied to. Thank you|||It means they are covered for 80,000 miles but it will be pro-rated, in other words they will adjust the price for another set of tires. It does not mean that you get entirely new tires because yours did not go the full amount of miles. You will pay about 1/2 price for a new set, or a little less.


Also, were they front tires, rear tires, or all 4 tires? If it was front tires, they can inspect the front end to make sure that it has not sustained any damage or might be out of alignment. If the front end is damaged or out of alignment and caused the premature wearing of the tires, then they will not be covered under the warranty at all and you will have to pay 100% of the cost for more tires.|||It means they will replace the tire on a pro-rated basis (no free tire) IF it is worn evenly across the tread and if you have maintained them properly by rotating them regularly. If the tires are worn unevenly (ex: only the shoulder is down to cords, the rest of the tire having tread) that is due to a mechanical problem with the vehicle and/or improper maintenance and you mileage warranty is void.|||I'll give you a tip: Be prepared to show them in person or mail an installation receipt with mileage on the odometer when the tires were installed. That's all there is to it!





If the tire is warrantied for tread-life for 80,000 miles, you should only be charged for *wear incurred" of 30,000 miles toward a new set of tires. You are allowed to pick a completely different brand with a higher wear rating.|||My son works there. Go back and pay the pro-rated deductible and get 4 new tires. Get in the car and go now and GET ER DUN! BYE!|||If your tires wore down without there being an alignment or toe-in problem, then Discount Tire will exchange the tires for new ones on a pro-rated basis. That means they will only charge you a specific percentage for the miles you already got out the tires. I know you don't want to fork over more money for new tires, but they will charge you something for the miles you already got. I have had good service from this tire chain and believe that in most cases they will try to do the right thing. Good luck. Go in and let them tell you what they find and decide to do.|||I think it means, that since you only put on 30000 miles instead of the 80000 miles, they would replace it Pro rated, meaning you would pay according to the miles used.....if you had 70000 on it instead of 30000 you would pay more but if you had 20000 instead of the 30000 you would pay less.





The less miles on the tires, the more they offer to pay for your warranty.





Let' say you had a blow out on a tire that had 100 miles on it....they would pay for all of it. But if you had 79000 miles on the tire, they will almost pay for none of it...





You have 80000 of tire usage, and if you only use 30000 miles of it, you will pay less then if you used the whole 80000....so your tires should cost you less. You will have to pay some of it, of course.





But in this case, you would pay less then half price....30000 being less then half of 80000...that is how I see it.





Talk to the dealer...

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